Santiago de Cali

Conversational Interfaces for Urban Data


The project addresses one of the main issues in dealing with urban data: making it more accessible and engaging to citizens. The team postulates that conversational interfaces, powered by chatbots, will become the de facto standards for interacting with Internet-connected objects and urban data repositories, replacing current visual-based interfaces. In much the same way we text friends and chat with them on WhatsApp, Facebook Messenger or similar platforms we will be able to chat with our own city. Among the main outcomes of the experiment is an implementation of a chatbot connected to the Organicity platform and able to answer citizen queries based on urban data and IoT devices data streams. In addition, an open training toolkit on how to leverage Organicity platform APIs and services to create conversational interfaces (including best practices and design guidelines) will be created.

Learn more about Conversational Interfaces for Urban Data

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